Privacy Policy

Privacy Policy Agreement

You have read the Explore Madhya Pradesh Privacy Policy, the terms of which are incorporated herein, and agree that the terms of such policy are reasonable. You consent to the use of your personal information by Explore Madhya Pradesh and/or its third party providers and distributors in accordance with the terms of and for the purposes set forth in this Privacy Policy.

At Explore Madhya Pradesh, we acknowledge your privacy is important to you and to us. We protect the information you share with us using state-of-the-art security measures to protect your information from unauthorized users.

Notice

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you create a Customer Profile on our site or make a booking.

We use your Personal Information for the following purposes:

To contact you on your request, understand and offer the better solution/service on your requirement
To help you quickly find services and information
To help us create content most relevant to you and customize our website content
To make the site easier for you to use by not having to enter information more than once
To alert you to product upgrades, special offers, updated information and other new services
Confirm your reservations with respective service providers
Keep you informed of the transaction status
Send booking confirmations via SMS, WhatsApp, or other messaging services
Send any updates or changes to your booking(s)
Allow our customer service to contact you when necessary
Request reviews of products or services
Send verification messages or emails
Validate/authenticate your account and prevent misuse or abuse

Consent

If you choose not to register or provide personal information, you can still use our services but you will not be able to access areas that require registration.

If you decide to register, you will be able to select the kinds of information you want to receive from us by subscribing to various services like our electronic newsletters.

Opt-out Option: If you do not want us to communicate with you about other offers regarding Explore Madhya Pradesh's products, programs, events, or services by email, postal mail, or telephone, you may email us stating that you do not wish to receive marketing messages.

Security

Explore Madhya Pradesh has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

We guarantee that all e-commerce transactions are 100% safe and secure. When you place orders or access your personal account information, you're utilizing secure server software SSL, which encrypts your personal information before it's sent over the Internet. SSL is one of the safest encryption technologies available.

You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your username and password, so do not share these with others.

Access

We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time through your account settings where you can:

View and edit personal information you have already given us
Tell us whether you want us to send you marketing information
Manage whether you want third parties to send you their offers
Sign up for electronic newsletters about our services and products

Enforcement

If for some reason you believe Explore Madhya Pradesh has not adhered to these principles, please notify us by email at contact@exploremadhyapradesh.com, and we will do our best to determine and correct the problem promptly. Please include "Privacy Policy" in the Subject line.

Customer Profiles

Every registered customer has a unique personal profile. Each profile is assigned a unique personal identification number, which helps us ensure that only you can access your profile.

Information Sharing

When you join us, you provide us with your contact information. We use this information to send you updates about your booked services, satisfaction questionnaires, and announcements about new services.

The information shall be shared with the end service providers like airlines, hotels, bus service providers, cab rentals, railways, or any other suppliers who are responsible for fulfilling your booking. By making a booking with Explore Madhya Pradesh, you authorize us to share your information with these service providers.

Important Note: Explore Madhya Pradesh does not authorize end service providers to use your information for any other purpose(s) except as may be necessary for fulfilling their part of service. However, how these service providers use the information shared with them is beyond our control as they process Personal Information as independent data controllers.

Disclosure of Information

Explore Madhya Pradesh will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:

Conform to the edicts of the law or comply with legal process served on Explore Madhya Pradesh
Protect and defend the rights or property of Explore Madhya Pradesh
Act in urgent circumstances to protect the personal safety of users of Explore Madhya Pradesh or the public